Auto-Response from Macsense Tech Support

From: support (support_at_Mail.macsense.com)
Date: 10/29/04

  • Next message: Lian Liming: "Question about debian install cd" 
    Date: Fri, 29 Oct 2004 10:55:47 -0400
To: <debian-user@lists.debian.org>

    Auto-Response from Macsense Tech Support

    -Macsense has a new Tech Support Policy. Please check our web site. We
    are still providing free email support during the hours of 9AM till
    4:30PM PST. To help us provide a quicker response please give detailed
    information such as the actual issue you're experiencing, operating
    systems, PC or Mac, ISP information, hardware and what steps you've
    tried and their results.

    Check our new Knowledge Base on our website to answer common questions
    and give advice towards specific issues.

    Our user manual also gives detailed steps for full setup and configuration on a Mac and PC.

    Thanks for your patience and understanding

    Macsense:
    http://www.macsense.com

    Knowledgebase:
    http://www.macsense.com/knowledgebase

    Drivers/Firmware Updates:
    http://macsense.com/support/driver.html

    "Got the Cable ISP Blues?"
    This link below not intended for @home users only. It will help with
    most cable providers.
    http://www.macsense.com/support/excite.html 

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