Attachment Received Autoreply

From: Virus Research (Virus_Research_at_avertlabs.com)
Date: 10/29/04

  • Next message: Andreas Janssen: "Re: CUPS localhost listenning ONLY" 
    To: Debian-user <debian-user@lists.debian.org>
Date: Fri, 29 Oct 2004 09:45:05 -0700

    This is an autoreply based on a message received from you.
            
    Thank you for your file-sample. We will review your email and either send
    you a response or forward to the appropriate contact. If you have sent us a
    file which contains a possible virus please insure that it is compressed in
    a password protected zip file (password - infected).
    ______
            
    Please note: We sometimes receive a file that is analysed as clean, but find
    later that the file was infected when it left the sender and was cleaned or
    corrupted somewhere along the line. This is why it is necessary to
    password-protect zip files.

    For future samples, you may wish to try our WebImmune service at this link:
    http://www.webimmune.net Submitting to WebImmune can also be very helpful if
    you are having a problem submitting a file in a password-protected ZIP file,
    especially if gateway AV software is stripping your file-sample.

    For sample-related issues please contact:

                    UK : Vsample@avertlabs.com
                    USA: Virus_Research@avertlabs.com
                    Europe: Virus_Research_Europe@avertlabs.com
                    Germany: Virus_Research_DE@avertlabs.com
                    France: Virus_Research_FR@avertlabs.com

    Do not resubmit your file-sample if you have already sent it to WebImmune or
    one of the above email addresses.

    Virus Research requires the following information:

    * What symptoms cause you to suspect that your machine is infected
    * Whether any products find a virus (version number, company, results)
    * Your Virus Scan information (version number and DAT set number)
    * System details that may be relevant about your system
    * Your name, company name, phone number and email address if possible
    * A list of all items contained in the package/message you are
    composing
    * An On-Demand scanner report that would show us your Scanner Engine,
    DAT file and the file reported as infected if this is relevant. If you do
    not know how to generate a report please contact technical support

    Virus_Research accepts file-samples for analysis and possible inclusion into
    AV signature DAT sets. We are also prepared to answer general virus
    questions.

    All product-related questions and comments can be addressed through
    technical support and customer service, including:

    * Product installation and update questions
    * Product usage questions
    * Specific operating system/version questions
    * Assistance with detection and cleaning or removal of viruses or
    trojans

    Contact Information for Technical Support:

    US:
    Corporate Customers:
    Web: http://www.mcafeesecurity.com/us/support
    Phone: 888-847-8766
    Consumer Products:
    Web: http://www.mcafeehelp.com
    Phone: 972-963-8000

    UK:
    Corporate Customers:
    Web: http://www.mcafeesecurity.com/uk/support/
    Phone (PrimeSupport Connect): 0870 9110010
    Consumer Products:
    Web: http://www.mcafeehelp.co.uk
    Phone (Call-back request): 020 7949 0107

    Additional contact information for all worldwide offices can be found at the
    following web-site: http://www.mcafeesecurity.com/us/contact/home.htm

    Thanks - McAfee AVERT(tm) 

    -- 
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