[OT] Hotmail calls mail from my server spam; how do I contact them?

From: Monique Y. Mudama (spam_at_bounceswoosh.org)
Date: 05/14/05

  • Next message: Jacob S: "Re: [OT] Hotmail calls mail from my server spam; how do I contact them?" 
    To: debian-user@lists.debian.org
Date: Fri, 13 May 2005 19:58:07 -0600

    Has anyone had to contact hotmail about this kind of thing?

    Mail from my server automatically gets put in the spam folder. My
    server isn't blacklisted as far as I know, and it's a static IP.

    My ISP said:

    "Does your mail server have a PTR entry in your DNS zone file? Without
    one, many hosts may reject your email. Basically a receiving host will
    do a reverse lookup to make sure that the incoming email traces back to
    the originating (sending) server IP - if it cannot resolve it, then the
    email will be rejected. A PTR is an entry in your DNS zone file that is
    referenced when a server does a reverse lookup. "

    ... but that doesn't make sense to me. I have different A and MX
    records for the domain, specifically so that I can use a hosted web
    service while serving mail on a different machine. If that weren't
    perfectly legit, why even have the concept of an MX record?

    Any suggestions gratefully appreciated. 

    -- 
monique
Ask smart questions, get good answers:
http://www.catb.org/~esr/faqs/smart-questions.html
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  • Next message: Jacob S: "Re: [OT] Hotmail calls mail from my server spam; how do I contact them?"

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