Re: [OT] Hotmail calls mail from my server spam; how do I contact them?

From: Jacob S (stormspotter_at_6Texans.net)
Date: 05/14/05

  • Next message: Bill Day: "What BackUPS?" 
    Date: Sat, 14 May 2005 06:38:32 -0500
To: debian-user@lists.debian.org

    On Fri, 13 May 2005 21:10:54 -0600
    "Monique Y. Mudama" <spam@bounceswoosh.org> wrote:

    > On 2005-05-14, Jacob S penned:
    > > On Fri, 13 May 2005 19:58:07 -0600 "Monique Y. Mudama"
    > > <spam@bounceswoosh.org> wrote:
    > >
    > Thanks! I sort of had a small clue about DNS stuff long ago, but
    > after I decided to let a friend's network company handle this stuff
    > for me, my brain turned to mush on the matter. That makes sense. The
    > email from my ISP seemed to indicate that the problem was that the A
    > record's PTR didn't match the MX record, or vice versa, which didn't
    > sound like it should be a problem to me.

    You're correct - different A and MX records should not be a problem.
     
    > > According to openrbl.org, the only dnsbl you're on is blackholes.us
    > > - they maintain lists of IP blocks belonging to ISPs and Yipes
    > > (which is the ISP that 66.17.169.80 appears to belong to). Chances
    > > are pretty slim of making it off that blacklist, but I wouldn't have
    > > thought that Hotmail would be checking it, either.
    >
    > Doh! That's new. I'll mention it to my ISP, which is actually
    > mesanetworks.net, which for all I know may be leasing a block from
    > Yipes. AFAIK, hotmail is the only mail service that considers my
    > mail spam. Well, I have a faint memory of yahoo maybe having some
    > issues, but I'm not sure.
    >
    > Er, just to be clear, what do you mean by "belonging to ISPs and
    > Yipes"? Is Yipes not an ISP?

    Sorry, I need to get my brain in gear better. I meant to type "belonging
    to ISPs and Yipes is in it."

    > And now I'm really confused ... http://blackholes.us/ says:
    >
    > "Blackholes.us does not list spammers, spam supporters or vulnerable
    > hosts at the present time. These lists are meant to contain all known
    > networks assigned or allocated to the respective provider or
    > organizations within the respective country. Lists are created for
    > research purposes, primarily, and are made public for any use others
    > see fit."
    >
    > Soo ... these are just lists of IP addresses for certain ISPs and/or
    > locations, and if a company decides that ISP isn't worth dealing with,
    > they can block based on that? Interesting. I'm not sure how to find
    > out if it truly is a Yipes address or if maybe the info is outdated
    > ... but I've had this IP address for over a year, so I'm guessing the
    > info is right *sigh*.

    I originally thought it was a listing of IPs that those ISPs assign to
    "ordinary customers", so that mail servers can use them as a list of IPs
    to block and avoid getting virus/spam from infected Windoze machines.
    However, I now notice even the MXs for yipes.com are listed by
    blackholes.us. I think we can safely deduce that this is *not* your
    Hotmail problem.

    > > My only other thought would be having the hotmail users add your
    > > e-mail address to their address book, if they haven't already. AOL
    > > users are told to do this for e-mail they do not want marked as
    > > spam; maybe Hotmail is intelligent enough to watch for this too?
    >
    > This works, but only if I know to warn the person in the first place,
    > and assuming that I always use the same username. I'd rather just not
    > have my mail considered spam in the first place, as it isn't!

    True. This is one of my biggest complaints with over-zealous "spam
    protection".

    So, it looks like we've come back to SPF records. Hopefully they'll do
    the trick for you.

    > Thank you for all the ideas and info!

    Any time.

    Jacob 

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