Re: #debian
From: Josh Battles (josh.lists_at_omg-stfu.com)
Date: 09/09/05
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Date: Fri, 9 Sep 2005 14:51:27 -0500 (CDT) To: debian-user@lists.debian.org
antgel said:
>
> It's a great way to learn more about Debian. Lots of expertise. Yeah,
> people might get told to read the manual, but only if they clearly
> haven't already done so. You might read it, but you would be amazed at
> the number of people who don't.
I work in tech support/development and deal with this phenominon every day.
The people who read the documentation are in the great minority of users, and
the people who actually understand the help you give them are even fewer. (at
least in my field)
> If you see it from the point of people there trying to provide support,
> it is very frustrating when people ask questions that they could have
> answered themselves. These are volunteers, remember. If someone comes
> along and has read the docs, googled etc, he's not likely to get flamed.
> Like d-u.
Granted these people are volunteers, but they're the ones who are
volunteering their time to help others. If they would rather spend that time
flaming and telling others to RTFM, then perhaps they need to re-evaluate
their stance on volunteering their time.
-- - Josh www.omg-stfu.com -- To UNSUBSCRIBE, email to debian-user-REQUEST@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster@lists.debian.org
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- In reply to:(deleted message) antgel: "Re: #debian"
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