Re: reading MS word files



* Douglas Tutty <dtutty@xxxxxxxxxxxxx> [2006 Oct 31 10:14 -0600]:
On Tue, Oct 31, 2006 at 04:40:55PM +0100, Zoran Kolic wrote:
However, to just read properly .doc files that people email me thinking
that its the only format around, what works? I need not just the text
but collumns, tables, images, the works.

Who sends you doc files? Ask for
ogg, mpeg2 or xxx files.

People who think operating a computer is using MS office. Period.

They get a glazed look when I ask for plain text even if the .doc files
they send are only straight text. Since I've never used a windows
computer (started with OS/2 and went to Debian directly), I don't know
what extra work there is for them, but I understand that the windows
recipients have to do extra work if its not a .doc file. The sender
tells me its more work to send .doc to everyone else and something else
to me.

Obviously, this is a training problem, or a social problem and not a
technical problem, if you will. In the save dialog, there is a
drop-down menu of file types. Of course there is the warning dialog
afterward that tells the user that saving in the selected format may
cause a loss of formatting and other fancy document properties. Many
poorly trained users interpret this as a serious error and not as the
simple bit of information that can be safely ignored that it is. They
have trained themselves to avoid these pop-up boxes at all costs.

While that seems trite to us here, for many it can be a very big deal
and it's a mental threshold they refuse to cross. I have the
misfortune to support such users from time-to-time.

- Nate >>

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