Re: Is there any issue with reportbug in unstabl or bugs.debian.org?

On Mon, 10 Oct 2011 11:42:50 +0100, Darac Marjal wrote:

On Sat, Oct 08, 2011 at 11:04:07AM +0000, Camaleón wrote:

(...)

I'd like to see a web based interface for reporting bugs in Debian,
while I find reporting by e-mail a very nice (must have) option,
bugzilla-alike based interfaces are also very easy to deal with (for
the reporter) and plenty of nice features.

While a web-based interface may be nice, I think that where debian's bug
reporting excels is in the 'reportbug' program. It's not just a program
that sends emails to a single address, but it provides a good guide
through the bug-reporting process, namely encouraging you to check that
the bug is not already raised, checking that the version of the package
you're reporting against isn't out of date and also collecting useful
information for the developers (changed configuration, usually).

Did you recently fill a bug on a bugzilla-alike bug tracking system?

It does not only allows what you mention but it enhances the reporter
experience by allowing a higher level of configuration and customization
on almost any aspect, not only for the UI (bugs alerts are just great).

Some of that, a web based solution just can't do (as easily).

Ha! Of course it can. And bugzilla does not tend to crash when writing
bug reports >:-)

In fact, I usually avoid using "reportbug" because of its high
instability (it's annoying having to re-do a full report several
times...) and finally send the report "manually" -by e-mail- which is not
a task for newcomers neither encourages people to write bug reports ;-(

Greetings,

--
Camaleón


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