Printing problem

From: Stephen Liu (satimis_at_yahoo.com)
Date: 08/12/04

  • Next message: Alexander Dalloz: "Re: MORE SSH Hacking: heads-up"
    Date: Fri, 13 Aug 2004 01:28:46 +0800 (CST)
    To: fedora-list@redhat.com
    
    

    Hi folks,

    Fedora Core 2
    (upgrade from RH 8.0)
    HPdeskjet 690C
    KDE desktop

    Printing had no problem before upgrade. After upgrade
    printing does not work.

    Tests performed as follows;

    1) Text Dorcument - Simple Text Editor
    File --> Print --> Printer Name
    in the droplist window
    HP_deskjet_690C

    ----
    Mail pdf file
    Print to file (PDF)
    Print to file (Postscript)
    Send fo Fax
    All were there as before upgrade.
    Selected HP_deskjet_690C --> Print
    No response. The 'Print window' closed but the printer
    did not print.
    2) OpenOffice Write Doc.
    (OpenOffice 1.1.2)
    K_Start --> OpenOffice.org_1.1.2 -->
    OpenOffice.org_Printer_Admin
    ony Generic Printer (Default printer) was there
    --> Properties -- under Command_tab -> lpr -P
    "HP_Deskjet_690C" --> OK --> Close
    File --> Print -->
    on Printer_Name droplist window
    <HP_deskjet_690C>
    Generic printer
    Both of them were there
    A)
    --> sekected <HP_deskjet_690C> ---> OK
    (Type SGENPRT)
    (Location HP_Deskjet_690C)
    no response, the 'Print window' close but the printer
    did not print
    B)
    --> Generic Printer --> OK
    (Status Default printer)
    (Type SGENPRT)
    the Print Window closed but no response. The printer
    did not print.
    K_Start --> System Settings --> More System Settings
    --> Printer system switcher
    To start Redhat-switch-printer window
    under “Available printing sytem”
    tbe button of “CUPS” already checked permanently
    (only CUPS, no other selections)
    I was not allowed to uncheck the botton.
    Furthermore I run "yum update" daily.
    Remark:
    Neither the printer nor the Printer/Para-port has
    problem. This PC has another mobile HD running WinXP.
    Printing has no problem)
    Kindly advise how to test the printer communcation and
    fix the problem
    TIA
    B.R.
    Stephen Liu
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