RE: [OT] Dell D600 + NIC Troubles

From: Robert P. J. Day (rpjday_at_mindspring.com)
Date: 08/17/04

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    Date: Tue, 17 Aug 2004 08:14:54 -0400 (EDT)
To: For users of Fedora Core releases <fedora-list@redhat.com>

    On Tue, 17 Aug 2004 Andrew_Morgan@Dell.com wrote:

    > -----Original Message-----
    > From: fedora-list-bounces@redhat.com
    > [mailto:fedora-list-bounces@redhat.com]On Behalf Of Ow Mun Heng
    > Sent: 17 August 2004 10:27
    > To: Fedora-List
    > Subject: [OT] Dell D600 + NIC Troubles
    ...
    > Please help, Dell is giving me a *&^ of a time because I also Run Linux.

    i've had to deal with that nonsense several times over the last few
    years. i've been the happy owner of both a 7500 and an 8100 inspiron,
    but i always dread calling dell for tech support because, inevitably,
    the first suggestion is to run the dell-supplied, windows-based
    diagnostics. and when i point out that i'm not running windows, but
    linux, there is a several second pause, at which point i am
    *invariably* told that, well, i have to re-install the windows that
    came with the system because we *need* to run those diagnostics. at
    which point, i politely but *firmly* explain that we will be doing no
    such thing, and that mr. dell person better listen really carefully to
    what i'm trying to say. never fails.

    i'm not convinced that any of the major vendors is taking linux
    seriously yet. not dell. and not, despite their massive financial
    investment, ibm. exhibit A: today's "globe and mail", with big ibm
    ad in business section, selling desktops and laptops, and prominent
    writing "IBM recommends Microsoft Windows XP Professional for
    Business." yes, i'm sure they have no choice, it's part of some kind
    of arm-twisting microsoft licensing agreement, i suspect.

    good thing the US DOJ put such a smackdown on microsoft back then.
    god only knows how they'd abuse their monopoly position if it weren't
    for that. :-)

    anyway, the point is, despite all the "we like linux" happy talk from
    the major vendors, if you run linux, you still have to fight to be
    treated like a first-class citizen.

    rday 

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