Re: OT question about time tracking consultant software

On Wed, 2006-05-31 at 07:44, Ankush Grover wrote:
I am thinking that this is some type of IT consultant time tracking
software that we can add many consultants and they can help to resolve
customer IT issues and then we could know what the consult did and how
long it took them to resolve the issue that might be in terms of hours,
or possibly days depending on what was needed.

Someone may have already mentioned it, but RT (request tracker,
http://www.bestpractical.com/rt/) is one of the best in terms
of trouble-ticket type software and has some time tracking
concepts built in along with the ability to add custom fields
for anything you need. It is in the FC5 extras repository so
'yum install rt' should get it, although there is some additional
setup needed to make it work.

--
Les Mikesell
lesmikesell@xxxxxxxxx


--
fedora-list mailing list
fedora-list@xxxxxxxxxx
To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list

Relevant Pages

  • Re: Large Lists - Please read and comment
    ... I agree with what you said but there are some issues that I need to resolve ... the data by customer for all of our clients. ... which invoice they are paying. ... from the same company that the invoice went to. ...
    (microsoft.public.fox.programmer.exchange)
  • Re: Not in list event
    ... resolve it. ... I also have some generic code at my website: ... You will notice that the Response argument in the NotInList code uses: ... the new customer is there. ...
    (microsoft.public.access.forms)
  • Re: Thank you to Jeff@ClassicArcades
    ... good replies. ... putting the customer first, otherwise you guys would be getting bashed ... problem to resolve for everyone involved - Jeff give a refund THEN John ...
    (rec.games.pinball)
  • Re: Another lousy Borland experience
    ... How do you "sack" a customer who has already bought your product? ... Offer them their money back since that is going to be cheaper than ... issues, resolve any possible personel conflicts, extensive free rework. ...
    (borland.public.delphi.non-technical)
  • Re: Aggregate string concatenation efficiency problem
    ... If you have a lot of records, that loop will be called for each ... Column5 -- it looks like you want to list multiple consultants ... for each customer - on the same record. ... If this returns duplicate records then use the "Distinct" keyword ...
    (comp.databases.ms-access)