Re: FC6 through the rear view mirror

On Tue, 2007-02-06 at 03:35 -0500, Ric Moore wrote:


You said "refuse", he never -refused- to do that. Bugzilla is a pain to
use for a newbie and even a flatworm turns from pain if you light a
match next to it. So, more often than not, I'll question my own problem
to the list to air it, to make sure I'm not putting in a bugzilla report
that might be my own ignorant fault and a waste of a developers time. We
all hate to look stupid instead of just ignorant. Teamwork is not a bad
thing, is it?

I hate to see aggressive attacks, "blaming" and "shoulding" are
considered aggressive, not assertive. "Name calling", "Labeling", "My
Way or the Highway", "Failure of others to live up to my expectations",
these are all common elements of criminal thinking (common thought
patterns leading to an offense) and are best avoided by careful
consideration and taking perspectives.

It's really sad to see someone whose "shoulding" covertly escalated to
take on a darker form, and found himself standing in a chow line
blinking and wondering just how the hell he got there. It's sad as Hell.
And, the road to there is wide. We had one guy that just got out after
doing 38 years for murdering his best friend for "Not doin' what I
said." He would have been much better off had he understood that a
simple "stop-switch" would have saved him that conviction 38 years ago.
His one "should" got him that time. Imagine never knowing what an ATM
card was for or how to use it. He's a really old man who has missed much
now, all because someone else didn't live up to his expectations.

So, this was on my mind while processing all the "shoulds" I'm reading
on the Bugzilla issue. So, this is not pointed solely at you, Gilboa,
but others as well. It's hard for me not to do it too, I am just as
guilty. But I'm pointing out that it is considered not good nor healthy
to do. Ric
----
Fedora - in fact Linux in all flavors is a participatory process and the
user takes ownership of the software once he installs it. The user has
access to 100% of the source code and is free to fix anything he sees
that needs fixing. Of course the user operating solely at his own
solutions does not necessarily benefit the other users of the software.

Since Fedora specifically or Linux generally are participatory in
nature, the user is encouraged to provide feedback to the developers
(which is generally not Fedora) and to the packagers (which is always
Fedora) whether it is a bug that stops a program from executing or
simply a 'request for enhancement', perhaps as minimal as changing
default behavior of a program and all are valid if not important to
report. Often it is difficult to ascertain whether the problem needs to
be reported to Fedora or to the upstream developer but the packager is
often the best person to decide so reporting issues on bugzilla is the
recommended method and if the packager feels that the issue is worthy of
reporting to the upstream developer, he is most certainly going to do
that.

As to the difficulty of reporting bugs in bugzilla, it's not difficult
to do but I think most people are afraid of reporting bugs to bugzilla
because they lack confidence in their knowledge of the software and
processes involved and thus feel as though they cannot adequately report
their problems so they don't bother trying. After you've reported bugs
and participate in the process, you gain appreciation for the
methodology and become an active participant in the process that
improves Linux / Fedora. There is no reason to fear as you put it..."to
make sure I'm not putting in a bugzilla report that might be my own
ignorant fault and a waste of a developers time" because the developer
will simply post a quick reply and close the ticket. Following up on
your logic about not reporting on bugzilla..."We all hate to look stupid
instead of just ignorant." This statement suggests that it is preferable
to looking stupid on this list as opposed to looking stupid on bugzilla.

There is little room to coddle people who rant on this list and don't
report their issues to bugzilla since it is specifically bugzilla that
was created for fixing problems with the software. Ranting on this list
doesn't get things fixed and reporting to bugzilla is designed just for
that purpose.

Craig

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