Re: FC6 - openoffice and remote print failures with cups



On Sat, 2007-03-31 at 08:44 -0500, Aaron Konstam wrote:
On Fri, 2007-03-30 at 16:54 -0500, Gregory P. Ennis wrote:
Everyone,

I am having difficulty printing to remote printers using cups from
within openoffice on FC6. I have FC4 and FC5 systems on the same remote
stations and they work fine. Also other software on the FC6 machine
like evolution works fine with remote printing. Printing locally (on the
same subnet) on this FC6 machine also works fine.

When trying to print remotely via openoffice on this FC6 machine the
print menu displays all of the local as well as the remote printers. If
a local printer is picked the print tab button is active. If a remote
printer is picked the print tab button is inactive which prevents
printing.

abiword can be used to print the document locally or remotely on this
FC6 machine.

I have been waiting for this to be fixed, but have not entered a bug
report. Thought I would ask here first.

Greg Ennis

We need a little more clarification. That is , the definition of locally
and remotely. Is there a printer attached directly to the FC6 machine?
Can other machines on the subnet print to it? Is remote printing to a
printer on a different subnet or to a printer not attached to the
machine on the same subnet?
--
Aaron,

Thanks for your help. The problem was related to a bug already
reported:


https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=213119

To answer your questions.

I have no printer connected to the designated FC6 machine in question.

Yes, other machines on the same subnet can print to the printers on the
same subnet as well as remote subnets.

Yes remote printing to a different subnet works fine on all PC's within
the specified subnet.

The problem was not related to cups or the different subnets of each
network it was related to openoffice. The following change, documented
in the above bug, fixed the problem.

"If you use tools->options->openoffice.org->options and toggle on the
checkbox "use openoffice.org dialog" and then use file->print you will
see the "traditional" print dialog"

When I set openoffice to use the "traditional" print dialog remote
printing via cups worked normally within openoffice.

Greg

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