Re: understanding smart logs
- From: JD <jd1008@xxxxxxxxx>
- Date: Sun, 15 Aug 2010 18:57:48 -0700
On 08/15/2010 06:44 PM, Suvayu Ali wrote:
On Sunday 15 August 2010 10:17 AM, James McKenzie wrote:
Got a good backup of this drive? Looks like it needs to be retested, inI downloaded the bootable iso of the disk diagnostic suite from Western
a different machine and if it fails, replaced.
I had a drive that exhibited the same behavior and eventually, it failed.
Digital and ran. It claimed to detect and fix the errors. After the scan
the smart logs read like this,
Vendor Specific SMART Attributes with Thresholds:Is it okay to continue with this drive? I bought them a few months back,
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 199 199 051 Pre-fail Always - 1545
3 Spin_Up_Time 0x0027 253 253 021 Pre-fail Always - 1066
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 42
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1426
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 38
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 21
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 20
194 Temperature_Celsius 0x0022 109 107 000 Old_age Always - 41
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 199 000 Old_age Always - 78
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Conveyance offline Completed: read failure 90% 1422 1106820646
# 2 Extended offline Completed: read failure 90% 1393 1106820646
I am not in a position to change them unless I can RMA the unit.
James McKenzieAll suggestions welcome.
What you can do is go to the web site of the manufacturer.
Sometimes you can download their diagnostic tool which
will give more detailed information. Their diag tool is non-destructive
if you select the non-destructive tests.
If you get errors, you can then use that error log and email it to
support@xxxxxxxxxxxxxxxxx
And they will advise you to go to their RMA web site and request
a return merchandise authorisation (rma).
I just did that with a 500gb seagate drive which had only a few days
remaining
in the warranty. I received a brand new replacement.
Good luck.
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