Re: HP LaserJet P2055dn: Margins are not being respected

On 09/12/2011 04:30 PM, Kam Leo wrote:
On Mon, Sep 12, 2011 at 1:33 PM, Steven P. Ulrick<meow8282@xxxxxxxxx> wrote:
Hello Everyone,
Just recently my HP LaserJet P2055dn has started printing
everything as close to the top of the page as possible. Everything else
on the page looks normal. The documents that I have been using to test
this issue with have .79" margins all around.
This is a new issue for me. Up until today this printer has not
given me any trouble at all.
I'm sure that I have not given you as much information as will be
needed to troubleshoot this, so I will gladly provide any additional
information that is required.

Steven P. Ulrick

P.S.: I hope this message arrives as plain text. Also, I hope the lines
will be a sane length. This is the first time I've sent a message to
this list using Thunderbird.
Did you update the HPLIP and or CUPS package(s) recently? If so have
you checked your printer settings to ensure that the correct printer
model is specified?

Version of installed CUPS RPM's:
cups.x86_64 1:1.4.8-2.fc14
@updates
cups-devel.x86_64 1:1.4.8-2.fc14
@updates
cups-libs.x86_64 1:1.4.8-2.fc14
@updates


Version of installed hplip RPM's:
hplip.x86_64 3.11.7-2.fc14
@updates
hplip-common.x86_64 3.11.7-2.fc14
@updates
hplip-gui.x86_64 3.11.7-2.fc14
@updates
hplip-libs.x86_64 3.11.7-2.fc14
@updates

Before I contacted the list, I did determine that CUPS was updated on
September, 9th and hplip was updated on September 10th. I then
determined that I had actually applied all of those updates. Those
updates were the ones that were installed when I began seeing the margin
issue.

So, I attempted to run "yum downgrade hplip cups"

Here is the output:

[root@localhost ~]# yum downgrade hplip cups
Loaded plugins: downloadonly, langpacks, presto, refresh-packagekit
Adding en_US to language list
Setting up Downgrade Process
Resolving Dependencies
--> Running transaction check
---> Package cups.x86_64 1:1.4.4-10.fc14 set to be downgraded
--> Processing Dependency: cups-libs = 1:1.4.4-10.fc14 for package:
1:cups-1.4.4-10.fc14.x86_64
---> Package cups.x86_64 1:1.4.8-2.fc14 set to be erased
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
--> Processing Dependency: hplip-libs = 3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
--> Running transaction check
---> Package cups-libs.i686 1:1.4.4-10.fc14 set to be installed
--> Processing Dependency: libpng12.so.0(PNG12_0) for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libavahi-client.so.3 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libpng12.so.0 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libavahi-common.so.3 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libtiff.so.3 for package:
1:cups-libs-1.4.4-10.fc14.i686
--> Processing Dependency: libjpeg.so.62 for package:
1:cups-libs-1.4.4-10.fc14.i686
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Processing Dependency: libusb-0.1.so.4 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Processing Dependency: libnetsnmp.so.20 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Processing Dependency: libsane.so.1 for package:
hplip-libs-3.10.6-3.fc14.i686
--> Running transaction check
---> Package avahi-libs.i686 0:0.6.27-8.fc14 set to be installed
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libjpeg-turbo.i686 0:1.1.1-1.fc14 set to be installed
---> Package libpng.i686 2:1.2.46-1.fc14 set to be installed
---> Package libtiff.i686 0:3.9.5-1.fc14 set to be installed
---> Package libusb.i686 0:0.1.12-23.fc14 set to be installed
---> Package net-snmp-libs.i686 1:5.5-21.fc14 set to be installed
--> Processing Dependency: libsensors.so.4 for package:
1:net-snmp-libs-5.5-21.fc14.i686
--> Processing Dependency: libperl.so for package:
1:net-snmp-libs-5.5-21.fc14.i686
---> Package sane-backends-libs-gphoto2.i686 0:1.0.22-3.fc14 set to be
installed
--> Processing Dependency: sane-backends-libs(x86-32) = 1.0.22-3.fc14
for package: sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Processing Dependency: libgphoto2_port.so.0 for package:
sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Processing Dependency: libgphoto2.so.2 for package:
sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Processing Dependency: libexif.so.12 for package:
sane-backends-libs-gphoto2-1.0.22-3.fc14.i686
--> Running transaction check
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libexif.i686 0:0.6.19-1.fc14 set to be installed
---> Package libgphoto2.i686 0:2.4.10-2.fc14 set to be installed
--> Processing Dependency: libgd.so.2 for package:
libgphoto2-2.4.10-2.fc14.i686
--> Processing Dependency: libltdl.so.7 for package:
libgphoto2-2.4.10-2.fc14.i686
---> Package lm_sensors-libs.i686 0:3.3.0-1.fc14 set to be installed
---> Package perl-libs.i686 4:5.12.4-146.fc14 set to be installed
---> Package sane-backends-libs.i686 0:1.0.22-3.fc14 set to be installed
--> Processing Dependency: libieee1284.so.3 for package:
sane-backends-libs-1.0.22-3.fc14.i686
--> Processing Dependency: libv4l1.so.0 for package:
sane-backends-libs-1.0.22-3.fc14.i686
--> Running transaction check
---> Package gd.i686 0:2.0.35-11.fc13 set to be installed
--> Processing Dependency: libXpm.so.4 for package: gd-2.0.35-11.fc13.i686
--> Processing Dependency: libfontconfig.so.1 for package:
gd-2.0.35-11.fc13.i686
--> Processing Dependency: libfreetype.so.6 for package:
gd-2.0.35-11.fc13.i686
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libieee1284.i686 0:0.2.11-9.fc14 set to be installed
---> Package libtool-ltdl.i686 0:2.2.10-3.fc14 set to be installed
---> Package libv4l.i686 0:0.8.5-1.fc14 set to be installed
--> Running transaction check
---> Package fontconfig.i686 0:2.8.0-2.fc14 set to be installed
---> Package freetype.i686 0:2.4.2-5.fc14 set to be installed
---> Package hplip.x86_64 0:3.10.6-3.fc14 set to be downgraded
--> Processing Dependency: hpijs = 1:3.10.6-3.fc14 for package:
hplip-3.10.6-3.fc14.x86_64
---> Package hplip.x86_64 0:3.11.7-2.fc14 set to be erased
---> Package hplip-libs.i686 0:3.10.6-3.fc14 set to be installed
--> Processing Dependency: hplip-common = 3.10.6-3.fc14 for package:
hplip-libs-3.10.6-3.fc14.i686
---> Package libXpm.i686 0:3.5.8-2.fc13 set to be installed
--> Finished Dependency Resolution
Error: Package: hplip-gui-3.11.7-2.fc14.x86_64 (@updates)
Requires: hplip = 3.11.7-2.fc14
Removing: hplip-3.11.7-2.fc14.x86_64 (@updates)
hplip = 3.11.7-2.fc14
Downgraded By: hplip-3.10.6-3.fc14.x86_64 (fedora)
hplip = 3.10.6-3.fc14
Error: Package: hplip-3.10.6-3.fc14.x86_64 (fedora)
Requires: hpijs = 1:3.10.6-3.fc14
Installed: 1:hpijs-3.11.7-2.fc14.x86_64 (@updates)
hpijs = 1:3.11.7-2.fc14
Available: 1:hpijs-3.10.6-3.fc14.x86_64 (fedora)
hpijs = 1:3.10.6-3.fc14
Error: Package: hplip-libs-3.10.6-3.fc14.i686 (fedora)
Requires: hplip-common = 3.10.6-3.fc14
Installed: hplip-common-3.11.7-2.fc14.x86_64 (@updates)
hplip-common = 3.11.7-2.fc14
Available: hplip-common-3.10.6-3.fc14.x86_64 (fedora)
hplip-common = 3.10.6-3.fc14
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
[root@localhost ~]#

You can see why I have not tried downgrading cups and hplip...

Here is what "system-config-printer" shows that my printer is:
Hewlett-Packard HP LaserJet P2055dn

That appears to be absolutely correct.

So, until I hear different, I am going to try "yum remove" on the
various i686 RPM's that "yum downgrade" wanted to downgrade. I am not
sure why that should make a difference, because I have never had any
problems with this printer before.

Steven P. Ulrick


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