Re: Dell "software"

Steve Phillips wrote:
mark wrote:
And if this is "accepted" as common, then I reiterate, it's amateur, in the *worst* sense of the word. I wanted to save all the data, as I'd doing an upgrade of a full release. As I said in my article in the July SysAdmin magazine, it's always better to do a full install when going up a full release, since nobody gives you a good way to do that, as they do for a subrelease upgrade.

You will probably find that this is simply a driver issue with, not so much the CD ROM drive but the controller it is attached to.

I'm sure it's a driver issue. But I haven't had that kind of problem - where it couldn't find the CD drive it had booted off - since the first time I put Linux on a laptop, what, in the late nineties.

You will probably find that the controller is newer than the linux distribution that you are using, I would almost put money on the fact that you could download the latest RHEL 5 cds and everything would work.

a) It's a Dell PowerEdge 850. We bought it well over a year ago. RHEL 4, subrelease whatever (Nahant?), is not that old; further, it *came* *with* the server.
b) RHEL 5 is not an option. It would have to be approved by corporate, and that's not going to happen soon. This is not for me at home, this is me, working at a huge, Fortune 50 company. I have no options on this.

You will probably also find that you can download a driver disk from

I've already used their crap. And found even more "fun" (for *very* small values of fun): IT INSTALLS LINUX FOR YOU. They've apparently got a kickstart file in there, and you have no choice of what you want. It also puts things in non-standard places. Java, for example, seems to be under /usr/share. Since Sun wants it under /usr/java, and that's the way it's installed everywhere else, it completely breaks our software builds.

dell which will probably contain instructions on how to use the driver to get a bootable image up and running so you can do an install off standard media.

The "quick start" guide doesn't even offer comments to that effect.
<snip>
Take satisfaction that in a years time when someone else posts the same complaint about $company and their braindead 'restore cd process' you can chuckle away knowing that you've been in a similar situation.

I will not chuckle. I will be pissed along with them, that the same company is still pulling the same crap.

mark

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