Re: [SLE] Suggestion about unsubscribing
From: Tom Emerson (osnut_at_pacbell.net)
Date: 12/30/03
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To: suse-linux-e@suse.com Date: Mon, 29 Dec 2003 21:32:33 -0800
On Monday 29 December 2003 8:30 am, Carlos E. R. wrote:
> The Monday 2003-12-29 at 15:25 +0100, Nick Selby wrote:
> Mmm... :-?
>
> I still don't understand why newcomers can't simply read the instructions.
>
> When I subscribed I got an email containing this text (and more):
> |> Welcome to suse-linux-e@...!
> |>
> |> Please save this message so that you know the address you are
> |> subscribed under, in case you later want to unsubscribe or change your
> |> subscription address.
[...]
> Why is it so difficult to read and follow written instructions?
Sometimes the e-mail client gets in the way (by deleting "old" messages),
sometimes it is the case they simply "never (really) read it" in the first
place, but all to often it could be a case of "yeah, I saved it, but I don't
remember where..." -- end result is the same: the user simply doesn't have
that message "accessible" anymore.
> On the other hand, if you use a decent client email program (Pine, for
> instance) unsusbscribing just means clicking at the end of the message:
> |> [ Note: This message contains email list management information ]
> ...
> |> Select HERE to Subscribe.
>
> Doesn't every body sees this? kmail, mozilla, whatever?
I suspect you are being intentionally obtuse, but at least I can report that
kmail doesn't "recognize" email list management information. OTOH, finding
and reading "full" headers means either a few mouseclicks, or the
easy-to-remember accellerator key "v" (for "view full message"), but in
either case these are (primarilly) linux e-mail clients, not web-based or
pure windows clients.
But, with all the "pros" associated with "being nice to the [presumed] newbie
who just wants to leave", has anyone considered the "cons"? Namely, WHO will
be RESPONSIBLE for sending "the nice e-mail" -- as someone inferred, there
could be thousands of regular/hard-core linux fanatics on this list, should
we each respond with a "nice" message [posted to the list, naturally... ;) ]
Wouldn't that have the same adverse affect as posting flames? What about the
case of a true e-mail "screw up" where all the regular lines of
"unsibscribing" simply don't work [it HAS happened before...] and a list
admin has to do some dirty work [of course, if this is the case, the person
asking to be removed SHOULD indicate that he or she has actually tried the
posted methods and they failed...]
-- Yet another Blog: http://osnut.homelinux.net
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