[SLE] Sorry SuSE: 9.1 is Waste of time and money!
From: Terje J. Hanssen (nteknikk_at_monet.no)
Date: 05/29/04
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Date: Sat, 29 May 2004 20:48:01 +0200 To: suse-linux-e@suse.com
I am sorry to conclude that my upgrade from SuSE 9.0 Pro to 9.1 Pro has
been waste of time and money for me, so far. The same I have to say
about the free SuSE "Installation support".
The reason is that my SuSE 9.1 installation only detects 1 of my 3 SCSCI
devices (as I wrote in another subject on this forum:
http://lists.suse.com/archive/suse-linux-e/2004-May/3254.html)
Yamaha 4416S CDRW recorder detected
HP DVD Writer 100i NOT detected
Epson 1640SU scanner NOT detected
It's rather stupid. I have installed 9.1 using the DVD disk just in the
HP DVD drive, but after the installation of 9.1, the KDE/Konqueror
/media/recorder cannot access it and YaST2 cannot install additional
software from it. Only one "Cdrecorder" is found in My computer and that
is the Yamaha 4416 drive, which the KDE/Konqueror file manager assign as
/media/recorder11.
I am sure 9.1 is the reason, as I hadn't this problems with 9.0. I have
tried both an update and two several new installation of 9.1. Neither
SJDS nor Windows on the same multiboot PC have problems to detect these
devices. In my opinion SuSE should therefore debug 9.1 better and
longer, and not leave the problems to the customers.
I see SuSE notes on their web saying that they know SCSI scanners are
not detected in 9.1. But regarding my HP DVD writer problem, the SuSE
support (as usual) don't take the responsibility and argue that this
problem (a combination of IDE disk and SCSI devices) isn't included in
their free installation support! This sounds remarkable, and I have
never had a modern PC of so simple model or configuration that it has
fitted the limited rules for the free installation support.
Terje J. Hanssen
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