[SLE] Lost network connection -- how to diagnose?
From: Paul W. Abrahams (abrahams_at_acm.org)
Date: 10/30/04
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To: suse-linux-e@suse.com Date: Sat, 30 Oct 2004 00:08:32 -0400
Yesterday I did a Yast online update, which seemed to go uneventfully.
However, it included a new version of the kernel, with the note that I should
reboot the system after the install was completed. I did so but then (as I
remember) walked away from the machine and left it running overnight without
doing anything more.
Today I came back to find that I had no network connection -- all addresses
were unreachable. The little light next to the ethernet jack was on, and the
lights on the hub to which the machine directly connects were also on. I
tried (in Yast) uninstalling and reinstalling the network interface card;
that had no effect.
I can think of four possible causes for the failure:
1. The Ethernet hardware failed some time during the night.
2. There's a cabling problem (other machines on the net are working fine).
3. There's a software problem induced by the online update.
4. There's some other software problem.
Any suggestions on how to go about diagnosing the failure?
Paul Abrahams
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