Re: [SLE] connection redundancy
From: Hylton Conacher (ZR1HPC) (hylton_at_global.co.za)
Date: 04/30/05
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Date: Sat, 30 Apr 2005 10:48:42 +0200 To: suse-linux-e@suse.com
Ken Schneider wrote:
> On Tue, 2005-04-26 at 17:14 +0200, Hans du Plooy wrote:
>
>>On Tue, 2005-04-26 at 10:10 -0400, Ken Schneider wrote:
>>
>>>>Unfortunately the 64k line turns out to be not as reliable as it should
>>>>(due to the telco, I suspect), but as it's a 24month contract, not much
>>>>we can do.
>>>
>>>Sure you can, keep complaining and threaten to go else where if they
>>>don't provide the service they promised. I'm sure they promised
>>>something better then 70% uptime.
>>
>>Actually I can't. The problem is not with the ISP - they're fanatastic
>>- but with the phone company, who sucks but happens to be the only one
>>here.
>>
>
> The last place I worked at, before I retired, I was also the network
> admin. When I started to have problems with a dedicated line I would
> complain to the ISP who would in turn forward the complaint to the phone
> company, the ISP is who requested the install in the first place. Enough
> complaints resulted in the phone company sending a tech to resolve the
> problem. Many times the request resulted in the connection being moved
> to a different cable pair to fix the problem. Sometimes the tech would
> find a nearly broken wire at the connection and would fix that (even
> though no one had touched the wire to cause it to break). Strange things
> do happen. Keep complaining (in a nice way) it may do some good.
Nice idea Ken, but I have to back Hans here. With the telecoms monopoly
we have here in South Africa, they actually don't care. It is either use
the service at exorbitant rates or do without. No complaints taken
seriously, unless it stops them making money.
-- ======================================================================== Hylton Conacher - Linux user # 229959 at http://counter.li.org Currently using SuSE 9.0 Professional with KDE 3.1 ======================================================================== -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com
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