Re: [SLE] Experiences with Quest DSL?
- From: Mike McMullin <mwmcmlln@xxxxxxxx>
- Date: Sat, 07 Jan 2006 06:26:17 -0500
On Fri, 2006-01-06 at 21:07 -0800, Simon Roberts wrote:
> Hi all,
>
> I apologize that there might be a better place to ask this, but this is
> the best I can think of.
>
> I got a friend to migrate to Linux in the last couple of days, based
> largely on the inability of Quest to get their DSL connection running
> under Windows ME without crashing the system every few minutes.
>
> Well, now she has a shiny new install of SuSE 10, and it runs just fine
> on my connection (Comcast cable hosted). It picks up its DHCP info
> perfectly and promptly and just runs, just the way it should. This
> morning I took it to my girlfriend's house to put the finishing touches
> on the toolbar so she'd find it as easy to use as posible, and it works
> just fine on her connection too (also Comcast).
>
> However, later today the owner took it home and plugged it into the
> ethernet port of her new Actiontec DSL modem, connected to Quest DSL.
> All the right lights are on on the DSL modem, and if I point her
> browser at 192.168.0.1, I get a faultless connection to the Actiontec's
> config pages. Further, if I point the browser at some external sites,
> it often works. However, it seems that the connection is intermittent,
> perhaps a few minutes working, then many minutes not working (utterly
> unusable, not just a bit flakey). Curiously, though, some websites
> (notably java.sun.com, for no obvious reason) seem to work pretty
> consistently, and will continue to work even while the other sites are
> unreachable. I got a couple of short ethereal files capturing the
> behavior, but managed--due to three hours tearing my hair out I
> suppose--to leave them behind :(
>
> I plugged my laptop into her system, and it exhibits the exact same
> behavior (and it's entirely reliable at home).
>
> Frankly, I had Quest DSL about 18 months ago, and I found it utterly
> unreliable, but I rather assumed they'd fixed it all up by now. I never
> worked out what the problem was, I just went to digital cable and was
> happy from then on.
>
> Is this something anyone else has experienced? Any light to shed?
>
> It occurs to me that there's a coffee shop in town that I can't use
> from my laptop. The effect is similar. I get a dhcp response that
> configures my IP, default route, and DNS believably, but I don't
> actually get any responses to any requests.
>
> Is it conceivable that Quest is running a protocol stack that is in
> some way not entirely compatible with Linux? I guess that would mean
> that the vast majority of their customers run other OSes (well, sad but
> true so far, though probably changing).
>
> I'm boggled by the whole thing. Any thoughts (or any other diagnostics)
> would be gratefully listened too. Quest says they can run some live
> tests but I can't visit this friend again till next week, so I'd like
> to have all the ideas in my mind when the time comes.
I'm not sure if you can do this, if you can it'll help distinguish
between hardware and connection problems. Go into the DSL modems setup
(is this some sort of switch? all of my dsl modems didn't have any
setup on them, just hardware.), and set up the info for your dsl
service, and see if it behaves the same way. If it doesn't connect, then
you haven't actually ruled anything out.
Thing is, I'm not sure if you guys down there can do this. Up here in
the Great White North there are very few Telco's so if you've got
several dsl providers in one area, they're running through the one
telco's switching system and lines, and you can use your dsl on some one
elses line providing they are set up to have dsl in the first place.
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- [SLE] Experiences with Quest DSL?
- From: Simon Roberts
- [SLE] Experiences with Quest DSL?
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