Re: [SLE] Unable to print certain PDFs

On Monday 19 June 2006 20:02, Scott Castaline wrote:
Running SuSE 10.1 with hplip-0.9.11, I cannot print the first page of my
bank statement. This has been going on since 9.3 and earlier versions of
hplip. I can print the statement starting from page 2 to end, but cannot
print page 1 by itself or with the whole PDF file. Watching the status
from HP Toolbox it indicates that the printer received the job and that
it printed it. This is a networked printer on its own jetdirect
interface. I have no problem with any other PDFs or print jobs. I also
seem to remember being able to print from other distros. Any idea why it
seems to be only SuSE and just this one source?

Hi Scott,

Two comments...

First, it's really very important to determine the precise facts as they
pertain to your ability/inability to print page one of these statements in
another distribution. There's nothing more maddening than chasing after the
cause for a clue that turns out to be nonexistent.

Second, what applications have you tried opening and printing these statements
from? Acrobat Reader? KPDF? OpenOffice.org? Do they all stumble in the same
way?

Is there a way to redirect or trap/spool the output at the printer to examine
it for clues? Sorry if this is naive but I actually remember having to
manually embed printer control codes in my documents. ;-) It'd be
interesting to see what the data stream hitting the print engine looks like
since the driver seems to be indicating the first page is printing.

regards,

Carl

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Relevant Pages

  • Re: [SLE] Unable to print certain PDFs
    ... I have no problem with any other PDFs or print jobs. ... cause for a clue that turns out to be nonexistent. ... what applications have you tried opening and printing these statements ... It doesn't make any difference which PDF viewer I use, ...
    (SuSE)
  • Re: [SLE] Unable to print certain PDFs
    ... I have no problem with any other PDFs or print jobs. ... cause for a clue that turns out to be nonexistent. ... what applications have you tried opening and printing these statements ... It doesn't make any difference which PDF viewer I use, ...
    (SuSE)
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