Re: [opensuse] Why are Novell guys closing perfectly valid bugs as WONTFIX due to their laziness ?

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The Monday 2007-05-14 at 13:51 +0200, Duncan Mac-Vicar Prett wrote:

I still think LATER is better than WONTFIX.

Me too. I think you should drop that "WONTFIX" from the list of available
options, and use things like "can't fix" or "later". "Will not fix" feels
not polite, kind of "I do not want to fix it". Depending on who receives
it, they might be, er... pissed.


Still, from the community I have a couple of times received incredible bug
reports, with lot of information, logs, fix suggestions, that basically
provided enough information to fix some major bug in reduced time.
Coincidentally, such reports are written in a nice and kind way, even if they
are major bugs and the community member has to invest lot of energy to help
the developer to fix the bug.

Glad to hear that. Still, some bugs receive no comment for months, a brief
note, even to say, "noted, but too busy" would be nice and encourage
reporting. For instance, I reported some minor issues that didn't get a
comment. I understand they are minor, but I don't feel like reporting all
I find because of that lack of feedback.

- --
Cheers,
Carlos E. R.

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