[opensuse] RE:How to get old bugs just look at and may be accepted - OTJust a little

In 2 separate discussions re Email clients I mention amongst some other
strong, but desperately apparent issues with bug reporting and actioning.

During the separate discussions I mentioned the number of outstanding
bugs and enhancements for Evolution that have been logged and not looked
at since 10.0.

Well it appears people take more notice of the mail list than running
reports in Bugzilla as I just got 14 bugs related solely on Evolution
opened for consideration in one email hit.

If you have a favourite application and have logged bugs and
enhancements the best way of getting them actioned seems to be asking
for help here on how to get around them.

Unfortunately with the disastrous incident with 10.2 Evolution and KDE
desktop, I had to change the company , and are very happy now with the
new direction and commitment to Thunderbird. I might even get time off
work and time off work at home to work one of my own new "extension"
and see how I go

I wont repeat the single harshly worded issue that concerned me, however
I will say I get very distressed when some one sends me a need info and
says "I don't believe you" - I just close the bug.

If I report in a bug a procedure that is 100% reproducible and then
someone sends me a needinfo for additional logs rather than perform 4
clicks for them self - I worry.

I must say that on the whole the guys at Novell.de and Mozilla are
really great and descent to deal with once they get to know you a little
and I cannot imagine the shear number of bugs KDE gets.


Good night
Scott :-P 21:12 GMT +10

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