Re: [opensuse] Scanner operation broken in opensuse 10.2


Hello,

On Jul 30 20:07 Art Fore wrote (shortened):
A few months ago, I used my HP Scanjet 5300C on Suse 10.2 with no
problems. Now, it is a hit or miss process, mostly miss.

What did you do in between?


I go to Yast, Hardware, Scanner, the scanner was listed using the
avision driver. I do a test, the test passes.

Does it pass the test also several times?


Go to OpenOffice Draw, Insert picture, from scanner,then select scanner.
No scanner shows up.

Go to Kooka, it also does not find the scanner. Try Xsane, takes about
10 minutes to get open, but also cannot find the scanner.

Does it work as root but not as normal user?
If yes, it is perhaps only a permission problem?


Kooka did work one time after going to yast and running a test on the
scanner, but then no more.

This doesn't look like a permission problem.


Nothing shows up in the system log other than where yast installed it
when I edited the scanner setup with no changes.

See "Trouble-Shooting (Debugging)" at
http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2


Apparently, one of the upgrades changed something the scanning system
does not like.

What exactly is "one of the upgrades"?


System is 64-bit AMD athlon 3200+ with 2 gig of ram.
...
Tried this again tonight, did get something different. Kooka found
scanner, but prescan did not work. Xsane comes up with an error that
HewlettPackard:Scanjet5300.drc is not a device-rc-file!!!

All the above looks strange.

In particular when stuff sometimes works and sometimes fails
it is likely a hardware-related problem. Not necessarily broken
hardware but perhaps a low-level software problem e.g. kernel,
USB system or SCSI system, whatever other low-level software
which might be triggered by unstable working hardware.
See for example "USB Cable Connection and Additional USB Hubs" at
http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2


Kind Regards
Johannes Meixner
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SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany
AG Nuernberg, HRB 16746, GF: Markus Rex
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