Re: [opensuse] 10.3 and powermanagement

On Thursday 07 February 2008 07:23:52 am Aaron Kulkis wrote:
John E. Perry wrote:
As I mentioned in yet another thread, hp wants me to dump suse and
restore the machine to its original xp pro configuration, then they'll
work with me to find out if my hardware problems (no sound, either under
xp or suse, bad readings from kde, power switch dead) can be fixed under
warranty.

For this reason (and only this reason), I pull the Windows
drive, and buy a different drive to put SuSE on.

When the computer needs repair..the original drive with
the Windows installation goes back in solely to please
the techs.


FWIW, I had an HP dv6000 with hardware problems, and when I made the support
call I did tell them I was running linux though I resisted any suggestions to
try Windows and forced them to diagnose it anyways.

When I got my ticket to send it in for service, I pulled the drive altogether
and placed a sticky on it saying "HDD removed for corporate policy reasons".

They fixed my system and sent it back three days later.

If you have a hardware problem, don't bother including the drive. They can
troubleshoot it without it, and it keeps them from sending it back
saying "WON'T FIX" because you have linux on it.

Just my 2c...

Cheers,
KV
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