[opensuse] We Lost One! :(

My father-in-law's wife (my mother-in-law passed away some years ago) recently
had me get her a new computer. She had a six-year-old system running expee
that was ready to visit the recycle center.

I got her a new Dell system with freeDOS and promptly loaded openSUSE 10.3.
Her only requirements were word processing, email (AOL) and eBay.

So I get her the system and eventually configure it for AOL mail using
Thunderbird.

Although I had some initial problems setting up her system at their house -
she uses Wireless to connect to the cable modem from another room - it seemed
to work.

However, we kept running into issues. The wifi (Linksys running ndiswrapper)
will continually drop. They have Cox cable, who will NOT support Linux
configuration. Also, her AOL mail will continually fail to pull all mail
through thunderbird. (If this is related to the wifi dropping, I don't know.)

Finally, after two months, I'm giving up. I'm going to install Vista on her
system and pass her off to someone else who will support her. (She can use my
laptop's copy of Vista Business, since I wiped it off over a year ago.)

It is unfortunate that such a nice system like openSUSE will fall to a simple
thing like not having a good solid network driver or good network interface.
(I have intel drivers in my laptops and rarely have issues, while KNetwork
manager is okay, but not very user-friendly.)

I hope all of you out there can take a moment and request linux support from a
vendor you know doesn't support them currently. I have written Cox a letter
encouraging them to begin supporting Linux like my DSL provider does.
--
kai
www.filesite.org || www.perfectreign.com
remember - a turn signal is a statement, not a request
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