Re: [opensuse] openSuSE 11.4 - Printing bug

On 05/19/2011 06:47 AM, Tejas Guruswamy pecked at the keyboard and wrote:
On 19/05/11 08:32, Johannes Mueller-Lahn wrote:
Hi John,
I do understand the problematic. Is there any chance that I can help
or contribute to fix the bug for the papertrays?
Its no enhancement at all, its just to print to the desired papertrays.
Best regards,
Johannes Müller-Lahn

You never need permission to contribute :)

Even if you can at least identify which component the bug is in (i see
you've opened bugreports at qt, kde, and opensuse) -- if you could do
some testing to determine at which level the bug enters -- I would guess
that would be a huge help. At least it would indicate who you need to
pressure to get some action.

For example does the bug still happen using a Qt-only app (non-KDE)?
Does it happen on different distributions? Different printers? Different
CUPS versions?

If you have the expertise to dive into the code, even better, but it's
not necessary. Once you've isolated the problem it's a much easier task
for the developers. Until a problem is reproduceable on the developer's
machine it's not solvable.

It's sad that no-one takes responsibility for printing in open source in
general; printing, and PIM, and stuff like that isn't shiny code that
new contributors are interested in. But it is absolutely vital for
everyday usage of the system!


+ 1 on it being vital. But how do I report my problem? (Duplex tri-fold brochure with many pictures on one side). When I print from openSUSE (11.4) it appears that each copy of the print job is uploaded to the printer and from Nuance on Win7 one copy is uploaded to the printer with an instruction to print x number of copies. The difference in speed is significant as it takes 3-4 minutes to upload the document on openSUSE for each sheet of paper. With Nuance on Win7 3-4 minutes to upload the doc _once_ and then 5-6 seconds for each sheet to print. When printing 200 copies the difference is quite significant.

Ken Schneider
SuSe since Version 5.2, June 1998

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