Can't Query External Serial Modem

Hey, this is my first ever mailing-list message, so don't be to offended if
I make a huge mistake.

Okay, I'm running Ubuntu 6.10 x86 on a PC originating from about 1999
(Compaq Deskpro EP).
I am dual booting between Windows XP Professional SP2 and Ubuntu. The only
reason I still have the Windows partition is because my winmodem is
unsupported in Linux, as far as I can tell.

So I sucked it up and bought a serial modem. I in fact have two; on is an
old 14k one that was given to me, and the one I bought was a 56k 'Elsa
MicroLink Fun Modem'. My problem is, neither Windows nor Ubuntu can query it
(HyperTerminal in Windows, and Minicom in Linux, neither will respond to an
AT command). If I run '$ sudo wvdialconf /etc/wvdial.conf' the lights flash
on both modems, however wvdialconf responds that it can't find a modem, and
have I configured it properly with setserial.

I am 95% sure that the cables are correct, and about 70% sure that the
modems work, but I am really at the end of myself. I have posted this on
various forums, but haven't had much luck, so I thought I might get a better
response here.

Cheers,
-Bernard.

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