Re: No more "me too" posts.
- From: Bart Silverstrim <bsilver@xxxxxxxxxxxxxxxxx>
- Date: Thu, 05 Feb 2009 08:38:36 -0500
Nils Kassube wrote:
Mark Kirkwood wrote:
Chris Jones wrote:
In some cases simply letting the OP know it is not just them, and
others have the same issue does help...
I don't think it helps to know I'm not the only one having a particular
problem. It doesn't help to SOLVE the problem and that would be what I
want.
No, it doesn't, but when you go to a list with people who help others
and say your glablabber isn't installing with an error about the
libtibbop and thirty others start "me to-ing" and "This happened to me
over quinty months ago", then you generally have an idea that
a) you're not alone
b) others have tried, and apparently failed, to solve the issue
c) you're probably kinda screwed.
And sometimes it's best not to be left wondering.
Lots of 'me too' signal a widespread problem. There is the possibility
of dismissing a singular report on the grounds of "isolated and
un-reproducable" or such like. Lots of 'Me too' posts make that
impossible, and act as a heads-up that the issue is serious.
So you think people should get only help here if it is a widespread issue?
I know you didn't say that but IMHO that would be the consequence if "me
too" posts would be declared useful in any way.
What's useful is what's often used in reviews and board forums; a way to
simply have "26 others found this useful", or something of that
nature...a rating system.
I don't think he's saying that others should get help only if it's
widespread...I think it sounds like he's saying it's a forum for someone
to see it and say "we've got thirty people with XYZ issue so it should
be a priority," even though I don't know how many, if any, developers
are actually paying attention to these forums.
But it probably makes the end user feel a *little* better about their
situation and/or signal that maybe they need to consider moving on to
try some other hardware/software, or a different OS, depending on
severity or irritation level.
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