Re: 9.1 review

From: JPB (jpb_at_email.pt)
Date: 05/19/04 

Date: Tue, 18 May 2004 23:39:13 GMT

anc wrote:

> JPB wrote:
>
>
>
>>Make no mistake; I love SuSE and I think is great. (But then, I do not
>>play games... :-))
>>
>>At the same time, I do wish I could get this bloody printer of mine to
>>work. I have not been having much luck (see a couple of my previous
>>threads) and am getting a bit pissed off about the whole thing. Is there
>>really no-one who has worked something like that out yet?
>>
>>Considering the *** worked out of the box in SuSE 9.0, surely it
>>can't be that hard to get it to work on 9.1...
>>
>>Now I'm not even going to start about the problems I've been having on
>>the WinXP machine I am obliged to use at work.. ;-)
>>
>>John
>
>
>
> Regarding your printer, with it attached to usb slot ans switched on as root
> type
> lsusb
> You should see some lines identifying whats on the usb bus:
>
> root@zen:/home/anc# lsusb
> Duplicate HUT Usage Spec at line 2650
> Bus 001 Device 001: ID 0000:0000 Virtual Hub
> Bus 001 Device 006: ID 06b9:4061 Alcatel Telecom Speed Touch ISDN
>
> above my extract for my ADSL USB speedtouch modem.
> Type mount. You should see the usbfs mounted.
> Type lsmod, there should be a module related to your printer.
> If these things are ok then it may be a problem with the cups driver if you
> are using it. the suse admin book is pretty helpful about printers.
> You should be able to test printing without cups using lp
> i,e, lp hello These are a few things to check, unfortunately there have
> been many posts lately, so I would start a new thread with printer details,
> version of cups etc, and output from lsusb
> Can you remember which kernel module your printer used with SuSe 9 ?

Thanks for the hints, anc - I'll check all of these things when I get
home tonight. The printer will print without CUPS, as when I use the
"Test Connection" option in Yast's Printers module, I will get a "Hello
world" line printed. That's about as far as I have got so far in the
printing stakes, though...

I am beginning to really wonder whether this may be a CUPS problem;
normally I can connect to the printer via the localhost:631 web
interface and CUPS reports printing jobs are all OK. When I then look at
the /var/.../cups/error.log, I always the the message "media tray empty".

I have searched Google for that phrase and it seems to be a known CUPS
bug. Alas, the one workaround I have found so far on a German group
suggested an edit of the cups.c file, which related to 2.4.x kernels.
While this seemed to have fixed the problem for the people on that
newsgroup, it has not done me much good. :-(

I have downloaded the latest version of CUPS rpms, and tried those; no
good. I tried to run with the CUPS rpms from my SuSE 9.0 CDs; still no
go. I have also tried to use lpr as a spooler in Yast instead of CUPS;
with no luck.

As far as what module was used in SuSE 9.0, I confess I am not sure. I
simply selected the default values suggested by Yast during the initial
installation and all worked without a glitch, so I never looked "under
the bonnet" so to speak.

Anyway; will battle on tonight some more with your input.

Thank you.

John

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