Re: Suse 10 problems - SSH



jennlee_2 wrote:
[...]
We're running Suse 10. Sunday evening at 11:01, the server started to
have problems. As I understand it, these are the main issues
currently:
SSH not working
Trouble starting X
Can't mount remote drives
Apache webserver not working

It has been very difficult to diagnose the issues because we can't
even get onto the server using SSH or VNC.

(Random thoughts following.)

Hmm. No physical access to the server makes this harder. I hope it's just the SUSE Firewall at fault, though that's unlikely; since you can run yast, try to disable the firewall temporarily.

No internet connection at all in runlevel 3 and 5? Can the driver (module) for the machine's NIC be loaded?

Is there a backup kernel in /boot? Look for /boot/*.old. If there is one, and there still exist appropriate modules for that kernel in /lib/modules, try to boot that kernel instead.

Also, is the "human factor" really not the source of the error? (That is, can you contact your former SUSE admin to ask if he/she did something fancy/out of the ordinary just before leaving? Or did a new admin try things, like a kernel build without knowing how it's done on SUSE systems?)

It would be a lot easier if you had physical access to the machine :P (Shut it down, boot the repair system from DVD).

Also, on openSUSE servers I administer, I never use automatic updates because I really feel that's something I need to watch over.
.



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