Re: Suse 10 problems - SSH

Thanks for your input Nikos!

On Nov 29, 12:52 am, Nikos Chantziaras <rea...@xxxxxxxx> wrote:
jennlee_2 wrote:
[...]
We're running Suse 10. Sunday evening at 11:01, the server started to
have problems. As I understand it, these are the main issues
currently:
SSH not working
Trouble starting X
Can't mount remote drives
Apache webserver not working

It has been very difficult to diagnose the issues because we can't
even get onto the server using SSH or VNC.

(Random thoughts following.)

Hmm. No physical access to the server makes this harder. I hope it's
just the SUSE Firewall at fault, though that's unlikely; since you can
run yast, try to disable the firewall temporarily.

No internet connection at all in runlevel 3 and 5? Can the driver
(module) for the machine's NIC be loaded?

Is there a backup kernel in /boot? Look for /boot/*.old. If there is

We'll have a look. Thanks for the tip on this.


one, and there still exist appropriate modules for that kernel in
/lib/modules, try to boot that kernel instead.

Also, is the "human factor" really not the source of the error? (That
is, can you contact your former SUSE admin to ask if he/she did
something fancy/out of the ordinary just before leaving? Or did a new
admin try things, like a kernel build without knowing how it's done on
SUSE systems?)

Our previous person left in July and the server has been working OK
since then, but we didn't anticipate it needing much care and feeding
so nobody has done much with it (delinquent on our part, definitely).
Back in October I did some module updates to Drupal, but that was it.
(I'm a programmer, not an admin so I was just handling our PHP code
and some of the Drupal stuff. Unfortunately, I'm very ignorant about
the Admin/OS side) I think perhaps the Suse server was set up to do
the automated updates that were classified in a certain way as vital,
but not automated on other things.

It would be a lot easier if you had physical access to the machine :P
(Shut it down, boot the repair system from DVD).

I think one of our people tried this. I'll check with him to see what
happened there.


Also, on openSUSE servers I administer, I never use automatic updates
because I really feel that's something I need to watch over.

Good point!
.

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