Commercial: Ace Operator 1.2.0b released - live customer contact center solution for e-business

From: Amit Chatterjee (amit.chatterjee_at_quik-j.com)
Date: 08/19/03 

Date: 19 Aug 2003 13:30:12 GMT

Hello,

Please submit the following announcement to comp.os.linux.announce
newsgroup?

Thanks,
Amit Chatterjee

*/FOR IMMEDIATE RELEASE/*

      QUIK Computing Releases Ace Operator 1.2.0b

*August 4, 2003
Raleigh, NC*

QUIK Computing is pleased to announce the release of Ace Operator
version 1.2.0b. Ace Operator is an e-collaboration tool for interactions
between live agents and online users from web sites. By simply clicking
on the "live help" button, online customers can get access to company
representatives and exchange information in real-time. In addition,
company representatives can monitor online users and initiate a dialog
with a user. Ace Operator is ideal for online companies that offer
products and services over the web. It is also suitable for pre-sales
collaboration and for customer support centers. Ace Operator can be
deployed in a hosting environment as a revenue generating application
for ASP/ISP and web hosting companies. Ace Operator runs on any
Java-enabled computer and is supported on Linux and Windows operating
systems. For more information on the product, please visit

    http://www.quik-computing.com .

This release of Ace Operator introduces a number of important features
including improved hosting capabilities, support for proactive web site
monitoring, customizable contact center options, web-based system
administration and on-demand system report generation. Support for
Microsoft Windows operating system has also been enhanced. It is a beta
release and will be followed by a production-grade release in September
2003.

For a limited time, QUIK Computing is offering a free 10-operator
license for ASP/ISP, web hosting and web services companies. This
license enables these companies to host Ace Operator as a service for
their business customers as well as run a web-based contact center for
their own customer support and will provide an additional source of
revenue for these companies. For more details on this offer visit
www.quik-computing.com/press/pr_9-20-2002.htm
<http://www.quik-computing.com/press/pr_9-20-2002.htm> .

About QUIK Computing:
QUIK Computing is a tightly knit group of software developers with
extensive experience working for leading software companies. Every QUIK
Computing developer is an independent thinker with expertise in multiple
disciplines and a passion for software development. Our developers
collaborate on every project to create a blueprint for the solution and
implement it using state-of-the-art development and testing tools.

Contact Information:
URL: http://www.quik-computing.com
E-mail: info@quik-j.com <mailto:info@quik-j.com>, sales@quik-j.com
<mailto:sales@quik-j.com>

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