Playback utility

Hello,

I need to create a test playback utility where I can:
- Capture the steps that a user takes on a screen such as filling in a
field, pushing a button
- Plays them back
- Can be made to work with GUI, Web app, or terminal.

Any suggestions on where I can find information to get started on
this? I realize the that approach may be different for each type of
enviornment.

Thanks in advance for your help.

Leslie

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