Re: USB device for Bulldog Belkin UPS daemon
From: Matt (themattfella_at_xxyyyzzzz.com)
Date: 10/27/05
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Date: Wed, 26 Oct 2005 22:13:14 GMT
Matt wrote:
> Matt wrote:
>
>> HASM wrote:
>>
>>> Matt <themattfella@xxyyyzzzz.com> writes:
>>>
>>>
>>>> I read your earlier post saying you received your F6C in return for
>>>> your
>>>> defective serial-port model. Same here.
>>>
>>>
>>>
>>>
>>> One of these days I'll try to debug the nut usb driver, but I just
>>> haven't
>>> had the time. I think that Belkin's Bulldog may work, if we can
>>> convince
>>> the usb subsystems to map it to a serial device rather that HID, but
>>> I may
>>> be off base here ...
>>>
>>> -- HASM
>>
>>
>>
>> Today I got email from Belkin tech support to the effect that the
>> Bulldog Linux driver doesn't work with USB, even though the install
>> program indicates otherwise.
>
>
> Today I am informed by a separate individual within Belkin tech support
> that the USB connection is not supported with Linux.
I got on the phone about a month ago with customer service and they said
that none of their present low-end models are serial capable. They sent
me a 900VA serial-capable model as a replacement, no extra charge except
that I had to pay to ship back both the original (defective) unit and
the USB-only replacement. So the whole cost was that shipping cost
(about $22).
The 900VA unit and its X-based Bulldog software works fine. So Belkin
CS made good on initially sloppy warranty service.
I suggest you call them and explain what happened. They will probably
make it right with a nice upgrade.
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