Re: linux express

On Sun, 01 Apr 2007 19:19:01 +0000, ivan danicic wrote:

Tim S wrote:

ivan danicic wrote:

Tim S wrote:

ray wrote:

On Sat, 31 Mar 2007 19:40:52 +0000, ivan danicic wrote:

ray wrote:

On Sat, 31 Mar 2007 09:56:16 +0000, ivan danicic wrote:

Hello all, beware! They take your money but don't deliver the goods.
Ivan

Good reason to charge to your credit card. No merchandise, no
payment.
Hello, I don't know what you mean.
Ivan

When you placed the order, how did you pay for it? At least in the US
if you make payment by credit card and the goods are not delivered then
you simple refuse payment - it is up to the merchant to prove his
claim.

I paid by credit card via PayPal.
Ivan
More or less the same in the UK too. Paying by credit card gets more
legal protection than using other forms of payment.

Hello, I didn't know that. What do I do?
The seller collected the money as soon as the order was received.
Ivan

Thanks for the warning that you made in good faith, concerning these
suppliers.

I don't think anyone was having a dig at you for not using a credit card -
but the warning is useful for others who may find this thread via google.

IANAL - but one option now is to file a Paypal grievance procedure as you
have done - may be of limited success...

The other is court action, if you and the vendor are in the same country.
In the UK, we have a thing called the Small Claims Court which is cheaper
and easier to use (than a magistrate's court or crown court) for limited
value claims - don't know if you have anything equivalent in your
country?...

What I would do now is to start badgering them via all communications
channels until they start talking to you. The order *may* have got lost in
the post (give them some credit that it may not be their fault).

One way to get some contact details is to do a "whois" on their domain
name. Look for the registrant's name and address. The other way is to
consult government records on the directors of the company, assuming it is
registered with the state. This part is simple in the UK - again, don;t
know in your country.

I'm happy to help with the "whois", but can you give us the domain name
of "Linux Express" (no, I don't want to assume it's linuxexpress.com or
anything else) and which country you (any they) are in?

Cheers

Tim
Thanks to all of you. The sum involved is small so I shall just have to be
more careful next time. I suppose a seller can always claim "probably lost
in the post" so probably one should always request some other form of
delivery unless one knows the seller. Is that right?
Ivan

I should think it ought to be up to the seller to purchase 'delivery
insurance'. If you never got it, then as far as you know it was never sent.

.

Relevant Pages

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    (comp.os.linux.hardware)