Re: Barracuda ST31000528AS problem

root wrote:
Piotr Szymañski <szyman@xxxxxxxxxxxxxxxxxxxx> wrote:
Hi All,

I have two Seagate Barracuda 7200.12 1 TB (ST31000528AS) drives in a Linux software RAID-1 configuration. Today I've got a notification from smartd that one of the drives (sda) is failing:


I had two of the 1Tb drives fail within a week of purchase.
Send them back to Seagate for replacement. When you call
Seagate they will warn you that they may reject your drive
if you don't pack it correctly. I simply packed the first
drive in the original box and returned it. They took it
and returned the drive in a big box with lots of foam around
the drive. I returned the second drive in the box they
sent. Since then I have had no problems with the replacement
drives. Something rotten about the first 1Tb drives.

PS if you opt for them to send you a drive before they
get your drive you will get hit with a $25 shipping charge.
The UPS shipping for one drive is about $9.



It may be hard to warranty a drive that has not yet failed...
unless there's a known manufacturing defect...
but worth checking into
.

Relevant Pages

  • Re: Another dead Seagate?
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  • Re: Another dead Seagate?
    ... It's a Seagate ST3250310AS - 250 GB. ... I, too, have had Seagate ST3250310AS drives fail, and Seagate got itself ... And of course a common problem with the punch cards was that key punch ... I was talking to a friend recently that was one of the managers in the switching system and after asking a couple of questions I found I have more memory in my cell phone than there was in autovon switch. ...
    (alt.sys.pc-clone.dell)
  • Re: Another dead Seagate?
    ... It's a Seagate ST3250310AS - 250 GB. ... I, too, have had Seagate ST3250310AS drives fail, and Seagate got itself ... And of course a common problem with the punch cards was that key punch ... found I have more memory in my cell phone than there was in autovon switch. ...
    (alt.sys.pc-clone.dell)
  • Re: read errors
    ... sectors and 667 sectors the dive cannot read that will likely ... That's normal even for a new Seagate drive. ... Modern drives do not have soft/bad spots anymore. ... Dont take any stock in the thresholds. ...
    (comp.sys.ibm.pc.hardware.storage)
  • Re: Another dead Seagate?
    ... It's a Seagate ST3250310AS - 250 GB. ... I, too, have had Seagate ST3250310AS drives fail, and Seagate got itself ... And of course a common problem with the punch cards was that key punch ... found I have more memory in my cell phone than there was in autovon switch. ...
    (alt.sys.pc-clone.dell)