Re: Linux Replacing Windows on the Desktop, I Think Not! (was Re: Same concerns as a real American)

From: Carey Gregory (tiredofspam123_at_comcast.net)
Date: 08/17/03

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    Date: Sat, 16 Aug 2003 22:49:33 GMT

    "Liz" <liz@tiredofspam.com> wrote:

    >"Carey Gregory" <tiredofspam123@comcast.net> wrote in message
    >news:r5vqjv84e5veespajshg0h9s0dlte0mmho@4ax.com...
    >
    >> The people making purchasing decisions have little, if any, knowledge or
    >> concern for OS quality or capabilities.
    >
    >so what is it you think they ARE concerned with ?

    Minimum installation and maintenance cost by the IT department (plus
    whatever trendy thing some IT manager read about in "Computer World" this
    week).

    IT desires are far and away the number one driving factor. End users and
    their business needs run a distant second. An application that comes with
    all the buzzwords, is easy and cheap to install, and which barely meets the
    needs of the business will usually win over an application that meets all
    the needs of the business but is difficult or time-consuming to install, or
    is made by the wrong company. (If the product is made by M$, it will be
    selected regardless of all other considerations.)

    For example, I've been working on a product the last few years to which
    we've added many stupid features and removed many useful features, all
    because the customers' IT departments demanded it. If you talk to the end
    users, you'll find that they agree with us (the product developers) on which
    features should be provided, but they have virtually no voice in the
    decisions. They get what IT says they get, and that's that.

    Yeah, in case you haven't guessed, I am very jaded toward IT departments in
    general, and IT managers in particular. For the most part, I find them a
    bunch of petty little tyrants who read much, understand little, and hold
    their customers (end users) in contempt. God help the IT manager who ever
    finds himself reporting to me. His first assignment will be to visit every
    single end user, beg their forgiveness, and kiss their ass - with passion. 

    -- 
Carey Gregory
Windows Print Drivers and Components
http://www.gw-tech.com
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