Re: Hanging

From: Steven Hook (shook_at_NOTbowens.co.za)
Date: 09/22/04 

Date: Wed, 22 Sep 2004 15:34:44 +0200

"Laurenz Albe" <albe@culturallNOSPAM.com> wrote in message
news:cirsf6$2or$1@at-vie-newsmaster01.nextra.at...
> Steven Hook <shook@bowens.co.za> wrote:
> > Hey,
> > We have a Linux box that clients dial in to to dump jobs, the box has
> > started hanging at night so people who work late (or earlier than I get
to
> > work) can't dial in, is there a way of seeing what the machine was doing
> > before it went down, like what processes were running or what hardware
it
> > was trying to use (I think it's a hardware issue). I'm new to computers
this
> > is the first time I'm having to work on Linux so I'm a little lost. I
have
> > another server monitoring it and it mails me when the ip ping services
(or
> > something like that) stop, but because it's hanging I can't login from
home
> > to reboot it, I can only do that the next morning from the machine so I
> > don't really know why it's happening, how can I find out?
>
> Ho,
> all the information i can extract from what you wrote is that you could
> not dial into your machine at some time. did the machine crash? is the
> problem still there the next morning? does it happen regularly?
> you write that you are new to computers - why don't you ask the person
> who administrates the computer? he/she should be able to list processes,
> look at log files etc.
>
> Laurenz Albe

Let me try again. I recently got a job as a Network Admin at a small
printing company, we have a machine that clients dial in to to dump print
jobs, it's a linux box and this is the first time I've ever used Linux ( I
did a course RH033 -> Liux essentials 2 weeks ago). Anyway, This dial in box
dies every second night or so and I don't know what's causing it, I think it
might be a hardware issue but I really don't know for sure and it really is
a pain because although I set anothe machine up to watch it and mail me when
it hangs I cant log in to it and see what's happening (at night from home)
because it's hung. is there a way fo recording what it was trying to do
before it hung so when I get to it in the morning I can reboot it and then
go check to see why it's hanging?
Steven

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