Re: Hanging
From: Juhan Leemet (juhan_at_logicognosis.com)
Date: 09/23/04
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Date: Wed, 22 Sep 2004 20:01:16 -0200
On Wed, 22 Sep 2004 14:38:07 +0000, Laurenz Albe wrote:
> Steven Hook <shook@notbowens.co.za> wrote:
>> Let me try again. I recently got a job as a Network Admin at a small
>> printing company...
>> ...linux box and this is the first time I've ever used Linux (I did a
>> course RH033 -> Linux essentials 2 weeks ago)...
[snippage]
> Actually, it would probably be cheaper, faster and better to contract
> somebody with Linux skills to troubleshoot this. No offence, but it's
> almost as difficult to tackle a problem when you do not know the OS as
> it is to remote diagnose it.
I'm inclined to agree. Sounds like someone is not doing their management
job right. Not thinking the OP so much as some executive somewhere higher
up. How do you keep production systems running without lining up the skill
sets to manage and maintain them properly? There are experienced *nix
types out there, and some of them are not finding jobs or contracts.
Instead organizations "cheap out" and hire someone who is not (yet)
qualified and send them to usenet to pick the brains of those same
(unemployed?) experienced experts. Makes me mad, I tell ya.
I was amazed by one of my client companies that rejected skilled help in
favor of sending Windows sysadmins off to a Sun Solaris course (for 3
days?). These guys came back with only 1/2 a clue, then setup systems
badly, ending up with development environments that were FUBAR. The users
were other Windows and mainframe types who didn't know what to expect, and
therefore didn't even know to complain and _demand_ that things be fixed.
The (hidden?) cost to the organization was lost productivity by everyone
(about 40 people?) on the floor! The whole organization suffers, while
some executive mutters "can't get good help these days"? HIS ERROR!
Here, I'm assuming that the OP did not misrepresent his skills and claim
to understand how to administer Linux when he does not (yet).
This is the kind of management failure that is crippling IS/IT almost
everywhere. Everyone running around, yelling and screaming...
"everybody knows" about "bad computers"... sigh. (and grrr!!!)
To the OP: make the best of your situation. Read up as much as you can, as
fast as you can. Remember that "man -k" is your friend, to access online
documentation. Google can work, but usually comes back with so much crap
that you drown in it. Get yourself a "test" Linux PC (could be a cheap
junker) and learn how to install, configure, maintain, etc.
Try to get someone in to help, and pick as much of his brains as you can.
-- Juhan Leemet Logicognosis, Inc.
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