Re: running linux voids warranty?
From: Tony Lawrence (foo_at_pcunix.com)
Date: 07/08/05
- Next message: Koppe74: "Re: Q: add an ssh login failure delay like it is for plain login"
- Previous message: Vadim Borshchev: "Re: Battery powered linux: where ?"
- In reply to: Unruh: "Re: running linux voids warranty?"
- Next in thread: John Peach: "Re: running linux voids warranty?"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]
Date: Fri, 08 Jul 2005 06:25:16 -0400
Unruh wrote:
> John Thompson <john@starfleet.os2.dhs.org> writes:
>
>
>>["Followup-To:" header set to comp.os.linux.misc.]
>>On 2005-07-04, Jim <james@the-computer-shop.co.uk> wrote:
>
>
>>>alex goldman wrote:
>>>
>>>>Are there laptop manufacturers that will refuse warranty repair if they find
>>>>Linux on the hard drive?
>>>
>>>If there are, let me know so I know not to buy them. On saying that, I
>>>do all my own repairs, right down to replacing broken power sockets, so
>>>it doesn't affect me much. But it's the principle of the thing.
>
>
>>We sent my son's HP laptop (with RH9) in for warranty work and they fixed
>>it (keyboard problem), but it came back with the default XP-Home image
>>installed and linux wiped from the drive. Why you have to wipe and
>>re-image the HD for a hardware keyboard problem is beyond me.
>
>
> Not surprizing. They will wipe and reinstall just to eliminate the
> possibility that it is a software rather than a hardware problem.
> Just because you think that it is a hardware problem does not mean it is.
>
No, but you'd think that if you could demonstrate that the problem still
exists when booting from a live cd that would be enough. Most systems
nowadays come with a reinstall cd; that often could demonstrate the
issue for some problems (like a dead key).
The functionality of such things could be expanded to do much more: for
example, give a text box to test keys in, something for function keys,
something for display modes, speakers, network, etc. Easy to do, and
would help them and their customers.
It would be a hoot if some vendor started providing a cd for that
purpose and did it with Linux :-)
-- Tony Lawrence Unix/Linux/Mac OS X resources: http://aplawrence.com
- Next message: Koppe74: "Re: Q: add an ssh login failure delay like it is for plain login"
- Previous message: Vadim Borshchev: "Re: Battery powered linux: where ?"
- In reply to: Unruh: "Re: running linux voids warranty?"
- Next in thread: John Peach: "Re: running linux voids warranty?"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]
Relevant Pages
|
