Re: running linux voids warranty?

From: Harold Stevens (wookie_at_aces.localdomain)
Date: 07/11/05 

Date: Mon, 11 Jul 2005 13:32:58 -0000

In <pan.2005.07.11.12.30.46.224972@globix.com> John Peach:

[Snip...]

> they specifically asked us to remove the hard drive........

FWIW...

My guess is they've had too many laptops shipped back with poor or even
nonexistent protective packaging and diskdrives are easily damaged when
packaged/handled poorly.

IMO might be possible liability for personal data damaged/stolen. There
is just no reason for large vendors like Dell not to do most repairs on
their own gear with plain-vanilla parts like generic drives in-house.

IME--shipped a carefully packaged laptop to a small vendor that arrived
with a trashed diskdrive. Since I had excellent experience with them in
both quality and reliability, I agreed with them it was very likely the
typical case of mishandling during shipping. Mechanical shock; magnetic
pulses; static electricity; etc.

If I ship another laptop for repair, I'll make sure it can be done with
another diskdrive after arriving without mine. 

-- 
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