I was told that "I don't understand how Open Source works."

From: Doug Laidlaw (laidlaws_at_myaccess.com.au)
Date: 10/04/05 

Date: Tue, 04 Oct 2005 12:09:56 +1000

This was the context, with all identification removed to protect the
innocent:

I posted a problem to a forum on Sourceforge. The project maintainer
ignored it and apparently didn't see 3 others. I asked him for an answer.
He replied with the above quoted statement. To me, it implies that under
the Open Source model, it isn't the maintainer who should contribute to
marketing his product. He lets everybody else do it, then incorporates the
answers in the next release. Who is interested in a project in which the
maintainer isn't interested? (I notice that he is now answering some
questions.) Proper support from somebody who knows the product is as vital
under Open Source as anywhere else. I wonder if he has any connection with
the commercial products he recommends? I wonder if his attitude to support
is the same there? They are inaccessible to me here anyway, but he has put
me off even thinking about it.

Doug. 

-- 
Registered Linux User No. 277548. My true email address has hotkey for
myaccess.
Always go to other people's funerals, otherwise they won't come to yours.
        - Yogi Berra.

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