Re: Best practice Linux support vendors?

snorble wrote:
[...]Windows servers[...](Dell, HP, etc) and Microsoft support

You've actually gotten support from Redmond?
How much did that cost?

For Linux, the hardware vendor part stays the same.

....except that when you run Linux
you don't have to replace your hardware anywhere near as often.
(No device driver treadmill
....especially if you don't buy from crappy manufacturers
--and THEY don't buy from crappy manufacturers.)

Dell replaces the parts regardless of OS.

You sound shocked. Have we become that jaded?

What about Linux support from vendors?

Proper (automated?) backups have already been mentioned.
That typically covers the majority of the bumps in the road.

I believe Dell has some offerings,

Dell is still married to The Borg.
When they finally get their divorce, THEN consider them.

In the meantime:
http://google.com/search?q=site:hp.com+Linux&num=100

and there's RedHat,

Bingo.
If you need enterprise support, why would you go elsewhere?

Of course, Sterling Ball of Ernie Ball, Inc.
http://news.cnet.com/2008-1082_3-5065859.html
loudly proclaims that his company runs RedHat code
and doesn't pay Raleigh anything.

etc.

Following Novell's sale to a M$ partner,
there isn't a lot of other high-level "etc.".

I use Linux for my own stuff, but for a customer
it would be nice to have someone to call in a pinch.

Using the Boolean NOT operator with Google
can weed out a lot of the crap "results":
http://google.com/search?q=Linux-support+San-Antonio+-jobs+-job+-Salary+-classes+-training+-drivers+-driver+-announces+-Will-Linux+-Internet+-Location-San+-site:satlug.org&num=100

.