Re: running linux voids warranty?

From: * * Chas (dnafutz_at_aol.spam.com)
Date: 07/04/05 

Date: Mon, 4 Jul 2005 10:13:35 -0700

"alex goldman" <hello@spamm.er> wrote in message
news:2307718.vl5oECPzmC@yahoo.com...
| Are there laptop manufacturers that will refuse warranty repair if
they find
| Linux on the hard drive?

The one or two times that I sent an IBM ThinkPad in for service, I was
instructed to take out every removable item including HDD, FDD, battery
and additional memory that I added beyond what the system shipped with.
I think that this may still be IBM's policy.

If you send a laptop in for service, almost all manufacturers will
format the HDD and reinstall the factory load.

As others have suggested, you may want to have a 2nd HDD loaded with the
factory installation of whatever OS the system shipped with. When you
call in for service the support people will want to try to rule out
software problems first.

I had an IBM TP that I bought in 1995 that shipped with dual boot OS/2
and PCDOS/Win3.11. When I called in for support, they would shuffle me
back and forth between the OS/2 people and their MS support folks. Me,
"But it's just a physical problem with the keyboard!" - Them, "Never
mind, reinstall the software.". ;-(

Chas.

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