Re: running linux voids warranty?
From: BigJim (woody10277_at_hotmail.com)
Date: 07/05/05
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Date: Mon, 4 Jul 2005 23:18:36 -0400
well I have in-house warranty.
"* * Chas" <dnafutz@aol.spam.com> wrote in message
news:iPidnQlRZ-Iy8FTfRVn-hA@comcast.com...
>
> "alex goldman" <hello@spamm.er> wrote in message
> news:2307718.vl5oECPzmC@yahoo.com...
> | Are there laptop manufacturers that will refuse warranty repair if
> they find
> | Linux on the hard drive?
>
> The one or two times that I sent an IBM ThinkPad in for service, I was
> instructed to take out every removable item including HDD, FDD, battery
> and additional memory that I added beyond what the system shipped with.
> I think that this may still be IBM's policy.
>
> If you send a laptop in for service, almost all manufacturers will
> format the HDD and reinstall the factory load.
>
> As others have suggested, you may want to have a 2nd HDD loaded with the
> factory installation of whatever OS the system shipped with. When you
> call in for service the support people will want to try to rule out
> software problems first.
>
> I had an IBM TP that I bought in 1995 that shipped with dual boot OS/2
> and PCDOS/Win3.11. When I called in for support, they would shuffle me
> back and forth between the OS/2 people and their MS support folks. Me,
> "But it's just a physical problem with the keyboard!" - Them, "Never
> mind, reinstall the software.". ;-(
>
> Chas.
>
>
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