Re: RH6 Kernel 2.2.5-15 no input device after bootup

Hello!

Jean-David Beyer schrieb:
Ernst Schmidtmann wrote:
Hi!

I have a strange problem with my commercial software. Suddenly the mouse stopped working, I tried to restart gpm; no error messages and no effect.

I do not know what you mean by RH6. Do you really mean the Red Hat Linux distro from 10 years or more ago?

Sure! In the last years I had some trouble with the company about updating the OS. They refuse, they have to update the software, not the OS.

Red Hat these days calls their releases Red Hat Enterprise Linux and they are up to release 5 of it. The current version of the kernel I am running is
2.6.18-128.1.14.el5PAE, so a kernel 2.2.5-15 must be very old. Even RHEL 4 from 5 years ago used a 2.6.9 kernel.

I considered to run RHEL or Fedora on my private machines. But after some trouble with Solaris and no time to figure it out, I returned to SuSE.

I decided to restart the computer, but during bootup I lost my keyboard. Until now I can access the Bios of the computer, but as soon as I arrive at the login screen, I have no more input device.

I called the software company and they told me, they can not do anything, because they never had this error and recommended to install a new server.

I assume you mean you called the company that wrote your commercial software, not your OS, right?

Right.

"Now we have a new database and you have to buy the new database. And the workstations will not work with the database. However, it doesn't make sense to install a new kernel." In cash that means 20K.

I am some sort of helpless, I don't know where to start.

Is there any log or error messages in that software, where I can see, when the keyboard is failing? Is it possible to reinstall a new package and which package?

You do not say what software you are talking about.

A database program called Visident. Probably not known outside Germany. The problem is, that it works with insurance data, the data are confidential and special rules apply.

If you are talking about a Linux OS, most error messages can be found in /var/log/messages. What the applications do is up to them.

Well, nothing unusual there.

If you mean the commercial software, only the manufacturer can tell you that. But if you cannot even login to your machine, it implies it is not that application.

I agree. But I can login from the network. The workstations are working fine.

But if, when you reboot, the keyboard disappears before you can login, there is probably something wrong with your X Window System or your desktop program, or the files they use.

If I run in single user mode, I have a keyboard and can login. In runlevel 3 I have the same effect as in runlevel 5.

When you get the login screen, instead of logging in, hit CTL-ALT-PF1 and you should bypass the X Window System and get a virtual terminal screen. See if you can login from there. Your commercial app. will probably not work from there, but it would show that the keyboard hardware works.

Not working. In newer systems I can do that. This OS doesn't give me a second terminal and as soon as something like X appears the keyboard is gone.

If your keyboard is gone before that, so that CTL-ALT-PF1 does not work either, you may wish to boot from your OS install disk and edit /etc/inittab
line that says:

id:5:initdefault:

to say

id:3:initdefault:

Well, the same. No keyboard.

This should allow your system to come up without and of the windowing stuff.

X-font server ist still running. Is that an idea?

You will be prompted to login. See if you can do that.

Sorry, any more ideas?
.

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