Re: Printer Problem and "Support" for RH Enterprise WS Release 9 (Shrike)

From: W. Watson (wolf_tracks_at_invalid.inv)
Date: 11/27/04 

Date: Sat, 27 Nov 2004 18:40:36 GMT

OK, Jean-David, and Lenard. Let's take a deep breath here, and relax. I'm trying to
avoid the pejorative. First, thanks for clarifying the acronymns.

Let's see if this helps. From the uname -a I get:

Linux AstroPC_2004 2.4.20-6 #1 Thu Feb 27 10:01:19 EST 2003 i686 athlon i386
GNU/Linux.

I seriously doubt I had the year right when I installed this product. It was
installed early this year, so 2004 is the date, and not 2003.

Just before the login screen I see exactly: Redhat Linux Release 9 (Shrike). It would
  be good to know how to stop the quick transition between the text screen and
graphic screen. Perhaps you know?

If I enter reboot, the text starts scrolling, and I see again exactly: Redhat Linux
Release 9 (Shrike).

CD #1, I have nine total (an interesting coincidence), the CD label says exactly:
"Red Hat *Enterprise* Linux *WS* version 3 for the x86 architecture"

I believe you are correct in saying this is RH distribution 9. There is probably no
GNU Linux 9.x.y-zz designator. That is, the 9 refers to some internal RH nomenclature.

How do you want me to refer to this product in the future given this info?

With regard to the printer. Cups is running according to the Service Configuration
Tool. The printer is a Hewlett-Packard Deskjet 812C. It works fine in every respect
on the W2000 boot of the same machine with Linux. W2000 thinks it's on LPT2, which
looks right to me. When I do an lpr to my printer, I get a message that states,
"server-error-service-unavailable". I get the same message from the printer when I
try to use the Test (Cups) from the print mgr. The Printer Config tool shows that I'm
using /dev/lp1.

What else would you like to know? 

-- 
              Wayne T. Watson (Watson Adventures, Prop., Nevada City, CA)
                  (121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
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